J-Links Physiotherapy is a company of Chartered physiotherapists working with patients in private care settings. Their work relies heavily on building positive client relationships and managing patient information to inform treatment and support.
Joanna and Jayne’s excellent marketing skills and specialist knowledge helped establish the business and its reputation locally, however, it fell short in terms of Digital Marketing techniques. This gap in knowledge was the focus and driver for the support they received from SEE.
Joanna and Jayne worked with their Business Adviser on a thorough audit of their customer experience and operational processes (many of their team work remotely) which highlighted the need for updating their website to align it with their powerful CRM system. They reviewed other office systems to help manage workflow to gain efficiencies within the business opting for Office 365 and Teams, they were able to commission training to use this system via SEE.
Joanna also attended the free SEO workshop to support this work enabling her to create website content that would improve their Google search ranking.
Working with South East Enterprise has helped us improve our business and given us access to useful contacts. I look forward to receiving ongoing support.
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